FAQ
FREQUENTLY ASKED QUESTIONS
HOW LONG UNTIL I SEE RESULTS?
Hair growth takes time. Most customers notice improvements in hair thickness, strength, and reduced shedding within 30-60 days of consistent use. Full results typically appear after 90 days of daily use. Consistency is key!
ARE YOUR PRODUCTS SAFE?
Yes. All VivaMane products are made in FDA-registered facilities using high-quality, tested ingredients. Our supplements contain clinically-studied doses of vitamins, minerals, and botanicals. Always consult your healthcare provider before starting any new supplement, especially if you're pregnant, nursing, or taking medications.
HOW DO I USE THE PRODUCTS?
Serums & Oils: Apply directly to scalp, massage gently for 1-2 minutes, leave in. Best used at night or after washing hair.
Supplements (Capsules): Take as directed on the label, typically 1-2 capsules daily with food.
Dissolving Strips: Place one strip on your tongue daily and let it dissolve. No water needed.
Collagen Peptides: Mix one scoop into water, coffee, smoothies, or any beverage. Take daily.
CAN I USE MULTIPLE PRODUCTS TOGETHER?
Yes! Our products are designed to work together as a complete hair growth system. Using both topical treatments (serum, oil) AND internal supplements provides the best results.
DO YOU SHIP INTERNATIONALLY?
Currently, we ship within the United States only. International shipping is coming soon — join our email list to be notified!
WHAT IS YOUR RETURN POLICY?
We offer a 30-day satisfaction guarantee. If you're not happy with your purchase, contact support@vivamane.com within 30 days of delivery. See our full Refund Policy for details.
ARE YOUR PRODUCTS VEGAN?
Our Botanical Serum and Hair Oil are vegan-friendly. Our supplements contain ingredients like collagen (from grass-fed sources) and biotin. Check individual product pages for complete ingredient lists.
HOW LONG DOES SHIPPING TAKE?
Orders ship within 2-5 business days. Standard delivery takes 5-10 business days within the US. Free shipping on orders over $50!
I HAVE MORE QUESTIONS!
We're here to help! Email us at support@vivamane.com and we'll respond within 24-48 hours.